No company is immune from an incident that could disrupt the smooth running of its business.
Technical problems and breakdowns
Human error
Natural disasters
Cyber-attacks
Accidents at work
Avoid causing damage your reputation and your financial stability.
Choose Incidents ® to preserve your reputation and financial stability.
Would you like to improve your incident management to avoid serious repercussions for your organisation?
We have the solution with ComplyStation's Incidents ® application,
the integrated web Saas platform to achieve operational excellence and your ESG objectives.
INCIDENTS ®
The Incidents® application enables organisations to manage all operational contingencies transparently and centrally, for greater responsiveness, optimal monitoring and rapid resolution of all day-to-day disruptions.
- Efficient incident management
- Centralising incidents for greater transparency
- Immediate corrective measures
- Optimised follow-up
- Quick resolution
A simple, accessible incident management workflow
Identification of an
incident
The first step is to identify the incident and determine its impact on the organisation’s activities. This can be done using a monitoring system, an incident detection tool or by notifying users directly.
Incident registration
Once an incident has been identified, it must be recorded in an incident management system. This will make it possible to track the progress of the incident, document the actions taken and generate reports for analysis.
Assessment of the incident
The incident must be assessed to determine its level of priority and the actions to be taken to resolve it. The assessment can be based on criteria such as the impact on the business, the level of risk, the availability of resources, etc.
Incident resolution
Once the incident has been assessed, the necessary actions must be taken to resolve it. This can include deploying patches, restoring data, implementing additional security measures, etc.
Incident report
Throughout the incident management process, it is important to monitor the progress of the incident and document the actions taken. At the end of the incident, a report must be generated for analysis and continuous process improvement.
Opt for the Incidents ® application from ComplyStation to better arm yourself against the unexpected:
- Business agility
- Process optimization
- Cost reduction
Choose the Incidents ® application to transform unavoidable operational incidents into opportunities for operational optimisation!
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