Training and skills development are key to helping employees make effective use of IT technologies and tools, including an application management platform. Well-trained employees are able to optimise business processes, increase productivity and provide better customer service.

To provide effective training and skills development, it is important to understand the specific needs of the company’s employees and provide training that is tailored to them. This can include customised training programmes that take into account employees’ existing skills and areas where they need improvement. It can also be beneficial to provide ongoing training opportunities to help employees keep up to date with the latest technologies and best practices.

When delivering training and skills development, it is also important to take into account different learning styles and provide a variety of learning approaches, such as face-to-face training sessions, online webinars, video tutorials, user guides and one-to-one coaching sessions.

Training and skills development can also be an opportunity for employees to familiarise themselves with the advanced functions of the application management platform, such as data analysis and visualisation. This can help employees use the platform more effectively to improve business processes and make more informed decisions.

Ultimately, training and skills development are essential to help employees make effective use of IT technologies and tools, including an application management platform. This can help improve employee efficiency and productivity, provide better customer service and keep the company competitive.